Privacy Policy

A legal disclaimer

WAIHI BEACH SUP & KAYAK – LEGAL DISCLAIMER

Last Updated: [Insert Date]

Operator: Waihi Beach SUP & Kayak (“we,” “us,” “our”)

General Information Only

All information provided by Waihi Beach SUP & Kayak—whether on our website, social media, booking pages or in person—is for general informational purposes only. While we aim to provide accurate and up-to-date information, we make no representations or warranties regarding the accuracy, completeness, reliability, suitability, or availability of any information or services.

Participation at Your Own Risk

Stand Up Paddleboarding (SUP), kayaking, and related water activities involve inherent risks, including but not limited to changing weather conditions, tides, water currents, physical exertion, and potential injury.

By participating in any activity, session, rental, or lesson, you acknowledge and accept these risks and agree to take full responsibility for your own safety.

No Liability

To the fullest extent permitted under New Zealand law, Waihi Beach SUP & Kayak, its staff, instructors, contractors, and affiliates accept no liability for:

• Injury, illness, loss, damage, or death arising from participation in our activities

• Loss or damage to personal property

• Conditions outside our control (including weather, tides, water quality, or third-party actions)

Participant Responsibilities

All participants must:

• Follow safety instructions at all times

• Wear appropriate safety equipment (including lifejackets when required)

• Disclose any medical conditions or limitations prior to participation

• Accept responsibility for their actions on the water

• Be competent swimmers unless otherwise stated and agreed in writing

Participants under 18 must have consent from a parent or legal guardian.

Weather & Cancellations

Activities may be rescheduled or cancelled due to weather, tides, or safety concerns. We reserve the right to make final decisions regarding suitability of conditions.

Advice Disclaimer

Any guidance or information provided—verbally or in writing—should not be considered professional or medical advice. You are responsible for judging your own ability and seeking relevant professional advice if needed.

External Links & Third Parties

Any links or references to third-party services are provided for convenience only. We do not endorse, control, or take responsibility for any external content, services, or providers.

Changes to This Disclaimer

We reserve the right to modify or update this disclaimer at any time without notice. By participating in our services or accessing our information, you agree to be bound by the latest version.

Governing Law

This disclaimer is governed by the laws of New Zealand. Any disputes shall be handled under New Zealand jurisdiction.

Questions or concerns?

Contact us at:

Waihi Beach SUP & Kayak

waihibeachsupandkayak@gmail.com

0204 018 4316

PRIVACY POLICY

Waihi Beach SUP & Kayak

Last Updated: [Insert Date]

Waihi Beach SUP & Kayak (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your information — including when photography and video are part of our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Emergency contact details

• Age (for youth participants or consent purposes)

• Medical/health information relevant to safety (optional and only if necessary)

Booking & Payment Information

• Booking details (sessions, rentals, programs)

• Payment records (processed via third-party secure payment platforms)

Photography & Video (Water & Land-Based)

As part of our services (e.g. lessons, tours, events, surf/SUP sessions), we may capture photos and/or videos, including water photography. These may include:

• Technique review and coaching feedback

• Social media content

• Promotional material

• Website and marketing assets

2. Consent for Photography & Video

We will always seek your consent before using any photo or video for marketing or public purposes.

You will have the option to:

• Allow photos/video for personal coaching use only

• Allow photos/video for coaching + marketing

• Decline all photography/video

You may withdraw consent at any time by contacting us at the details below. If you decline photography, we will take reasonable steps to ensure you are not included in photos/videos.

Youth (under 18):

A parent or legal guardian must provide consent for any photography or filming.

3. How We Use Your Information

We may use your information for:

• Booking and customer communication

• Safety & risk management

• Providing coaching and performance feedback (including video analysis)

• Internal records and administration

• Marketing and promotions (only with consent)

• Legal or regulatory requirements under NZ law

4. How We Store & Protect Your Data

We take reasonable steps to keep your information safe and secure. Personal data and coaching footage may be stored using:

• Password-protected devices

• Secure cloud-based services

• Encrypted databases and systems

We will not retain personal information longer than necessary and will securely delete it when no longer required.

5. Sharing Your Information

We do not sell or trade your personal information.

We may share information only when:

• Required by law

• You have given explicit permission

• It is necessary for your safety (e.g. emergency services)

6. Accessing or Correcting Your Information

Under the New Zealand Privacy Act 2020, you have the right to:

• Request a copy of your personal information

• Correct or update your information

• Withdraw photography/video consent

Contact us using the details below to make any request.

7. Third-Party Services

We may use trusted third-party platforms for:

• Booking and payments

• Photo/video storage

• Marketing & communication

These providers may have their own privacy policies, and we encourage you to review them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or made available upon request.

9. Contact Us

If you have any questions about this policy or wish to view/update your information:

Waihi Beach SUP & Kayak

📧 Email: waihibeachsupandkayak@gmail.com

📞 Phone: 0204 018 4316